Effective Date: September 16, 2026

FS cloud ("we", "our", or "the Company") complies with applicable personal data protection laws and regulations. We establish and disclose this Privacy Policy to protect the personal information of users who use our "FS cloud Tablet Order" service (the "Service") and to resolve any related inquiries or grievances promptly and smoothly.

Article 1 (Personal Information Collected and Collection Methods)

The Company collects the following personal information to provide services, support smooth store operation, and authenticate via Google Sign-In.

1. Items Collected

Category Collected Items Purpose of Collection
Google Sign-In (Store Owner/Admin) Google Account Email, Unique User Identifier (UID), Profile Display Name User authentication via Google OAuth 2.0 / Firebase Auth and identification of store administrator account
Service Registration Mobile phone number, Store name, Representative name, Password (encrypted) Identity verification, store data synchronization, verification of subscription intent
Device and Network Information Device Identifier (UUID/ADID), Model name, OS version, Local IP address, Wi-Fi network status Tablet device registration and local LAN communication between in-store POS and ordering tablets
Advertising Services (Free Tier) Advertising Identifier (ADID), Ad view/click history, Coarse location Serving third-party advertisements (Monetag, Google AdMob, etc.) and monetization for free tier users

2. Methods of Collection

  • Collected upon Google Sign-In or phone number verification when launching the app
  • Direct input by the store owner when configuring tablet settings and menu boards
  • Automatically generated during app runtime and network communication

Article 2 (Purpose of Using Personal Information)

The Company uses collected personal information solely for the following purposes and does not use it beyond these purposes:

  • Service Provision and Account Management: Google Sign-In via Firebase Auth, order synchronization between tablet and POS, menu/table configuration
  • Subscription Tier Classification: Managing Free Tier (ad-supported mode) vs. Paid Tier (ad-free fullscreen mode) subscription status
  • Advertising Delivery: Displaying banner ads and sponsored content for free tier accounts
  • Customer Support and Dispute Resolution: Handling technical support, system error logs, preventing unauthorized use

Article 3 (Provision and Entrustment to Third Parties)

The Company does not disclose personal information to external parties without user consent, except as required for service infrastructure:

Recipient / Provider Delegated Services Retention and Usage Period
Google LLC (Firebase) Cloud Authentication (Firebase Auth), User identification, Push Notifications (FCM) Until account deletion or termination of service
Monetag (Ad Platform) Serving banner ads and sponsored content for Free Tier Until ad viewing session ends

Article 4 (Retention and Destruction of Personal Information)

In principle, the Company promptly destroys personal information once the purpose of collection and use is achieved:

  • Electronic Files: Permanently deleted using secure technical methods that prevent recovery or reconstruction.
  • Legal Retention: Information retained according to applicable consumer protection and commercial laws:
    • Records of contracts or withdrawal of subscription: 5 years
    • Records of payment and delivery of goods/services: 5 years
    • Records of consumer complaints or dispute settlements: 3 years

Article 5 (User Rights and Account Deletion Guide)

Users may access, modify, or delete their registered personal information at any time, or request account cancellation.

📌 Account and Data Deletion (Google Play Compliance):
  • In-App Deletion: You can delete your account and associated store data directly inside the tablet application: Navigate to Settings > [Delete Account / Withdraw]. Upon confirmation, your account and all associated store data will be deleted immediately.
  • Email Request: You can request account deletion by emailing our support team at [email protected] with your registered account email. Deletion requests are processed and confirmed within 24 hours.

Article 6 (Technical and Administrative Security Measures)

The Company takes the following security measures to ensure data safety:

  • Encryption: Passwords are one-way hashed. Auth tokens are stored securely using Android Keystore and EncryptedSharedPreferences.
  • Transmission Encryption: All client-server communications use SSL/TLS (HTTPS) encryption.
  • Security Monitoring: We apply regular security patches and firewall intrusion detection systems.

Article 7 (Privacy Officer and Contact Information)

If you have any questions, complaints, or inquiries regarding personal data protection, please contact our Privacy Officer:

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